Please help us reduct traffic and ensure there is space for everybody on site by only arriving at or close to your allocated time.
Please go to our Thorpe Park Clinic (next door to Greggs and Franco’s at Thorpe Park).
Park in the allocated bays, remain in your car and our team will swab you at your allocated time.
Results are issued by email link to your order page, or you can check for your results at any time by visiting your order summary page under the My Account section of this website, or by clicking here.
You should receieve your results within 24-48 hours of your appointment.
Please do not call our team to chase results as they are unable to assist over the phone. Please be patient and we will return the results to you as soon as we have them.
If you have not received your results within 36 hours, and urgently need them, you may contact us by email at [email protected].
Please incude your original order and/or booking number and the billing or account name where possible.
On the 5th January the UK Prime Minister announced changes to travel and day 2 testing. We are reviewing these changes and will update our website as required.
Customers with lateral flow devices purchased for pre-departure tests are able to upgrade these to a day 2 lateral flow test for a small administration charge.