Please help us reduct traffic and ensure there is space for everybody on site by only arriving at or close to your allocated time.
Please go to our Thorpe Park Clinic (next door to Greggs and Franco’s at Thorpe Park).
Park in the allocated bays, remain in your car and our team will swab you at your allocated time.
Results are issued by email link to your order page, or you can check for your results at any time by visiting your order summary page under the My Account section of this website, or by clicking here.
You should receieve your results within 24-48 hours of your appointment.
Please do not call our team to chase results as they are unable to assist over the phone. Please be patient and we will return the results to you as soon as we have them.
If you have not received your results within 36 hours, and urgently need them, you may contact us by email at [email protected].
Please incude your original order and/or booking number and the billing or account name where possible.
The Government has announced (on 07/10/21) changes to the standards of Day 2 tests, moving from PCR tests to Lateral Flow.
Despite announcing this change, the Government haven’t confirmed a date for this yet. As such, all day 2 tests must continue to be booked as PCR tests until a date is confirmed.
Thank you to all of our customers, new and returning for your patience whilst we seek clarity from the Government on the date and requirements of these tests in order for these changes to take place to our product range.